Elections Ontario welcomes feedback from the public. Your feedback helps us assess the performance of the agency and improve services provided to the public.
How to contact us
Please complete this online form (332KB PDF) if you wish to provide feedback to help Elections Ontario make voting easy.
Feedback on your Election Experience
We invite you to fill out our Customer Service Feedback form (86KB PDF) to comment on your recent election experience.
For information on our Accessible Customer Service policy, please read our Accessible Customer Service Policy (400KB Doc / 138KB PDF) and our Procedures for Accessible Customer Service (300KB Doc / 345KB PDF).
Special Ballot Team
Special ballot voting is a process that provides eligible electors who cannot or do not wish to vote at an advance poll or on polling day, with an opportunity to:
Vote in person at the local returning office, up to the day before election day at 6:00PM ET or 5:00 PM CT
Vote by mail up to and including election day at 6:00 PM ET or 5:00 PM CT, through the use of a write-in ballot.
For more information on Special ballots or to receive a Special Ballot Application, please visit your local returning office (during an election or by-election) or contact us.
Attention: Special Ballot
51 Rolark Drive
Toronto, ON, M1R 3B1
Please type "Special Ballots – Information" in the subject line.
Toll-free in Canada and the United States: 1-855-523-5932
Collect calls: +1-416-649-1046
TTY toll-free in Canada and the United states: 1-888-292-2312
Toll-free in Canada and the United States: 1-888-483-4448
Outside of Canada and the United States: + 1-416-212-8723
Please type "Elections Ontario – Attention: Special Ballots" on your cover page.
The Chief Electoral Officer administers the Election Act and the Election Finances Act. Complaints regarding offences of election legislation must be made in writing.
Please fill out this online form (334KB PDF) if you wish to make a complaint that a specific person or organization has violated one of these laws.
You may also write to us at the following addresses:
Chief Electoral Officer
51 Rolark Drive
If you write to us, please be sure to include:
- Your name
- The mailing address, phone number, and e-mail address where we can contact you
- A detailed description of what you are complaining about – in other words the "who, what, when, and where" of your complaint.
We review the facts and circumstances of the complaints sent to us. When you make a complaint, we send you a personal written acknowledgement. We will write to you if we need more information from you. As matter of policy, we do not publicly comment on who has complained to us.
If the Chief Electoral Officer believes there is an apparent contravention of one of these laws, the matter may be referred to the Attorney General of Ontario. Our policy is that the outcomes of any investigations are referred to in the next report tabled with the Legislative Assembly. We may not contact you again until a report is made to the Legislative Assembly.
If your complaint is about something these laws do not cover, we will tell you and try to refer you to the appropriate agency that can help you.
You can click here to see our official policies on complaints (504KB Doc).
Elections Ontario welcomes general questions regarding electoral process in Ontario.
51 Rolark Drive
Toronto, ON M1R 3B1
Monday to Friday: 8:30 AM to 4:30 PM (Eastern Standard Time)
Election Finances Office: